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Community Member
Annaliese
Community Member
September 30, 2026
Question

upgrade issue - e-sim and previous plan

  • September 30, 2026
  • 1 reply
  • 19 views

I upgraded to a sim only package but looks as though I’m still paying for my previous contract and now have 2 numbers 

    1 reply

    Simoak
    Helpful Contributor
    Simoak
    Helpful Contributor
    September 30, 2026

    ​@Annaliese  Hiya 👋 now when you upgraded to the esim did you upgrade early ? If you did it will explain why ! Instead of me explaining to you why phone 0800 049 2376 and they will explain everything to you thats easy to understand ! .. thats what i did when i upgraded my phone contract and there really good and will help you ! 

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