Community Member

upgrade my contract for new one

1 reply
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I want upgrade my contract for samsung s26 ultra but the deal what I can get on upgrade is not acceptable for me in another network can get better then upgrade. You cannot offer me better deal?

Z

Zubair H

iD Mobile Employee

Hi @Sebol,

Thank you for your interest in upgrading with iD Mobile.

I appreciate your feedback and understand that you've found a more competitive offer for the Samsung S26 Ultra with another network. Upgrade offers are based on the deals available at the time and, unfortunately, we aren't able to tailor or manually match offers from other providers.

I'd recommend keeping an eye on your upgrade options through the iD Mobile app, online account, or our website, as promotions and offers can change regularly and new deals may become available.

We value your loyalty and would love for you to stay with iD Mobile, but ultimately, you'll need to choose the option that offers the best value for your needs.

Kind regards,

Zubair
iD Mobile Social Media Team

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