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Nat0109
New Contributor
September 17, 2026
Question

Upgrade new contract for new phone

  • September 17, 2026
  • 1 reply
  • 11 views

Do I pay separate for the phone and SIM contract? I already have a contract with yourselves that's due to end soon.

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 18, 2026

    Hi ​@Nat0109 

    If you already have a contract with us that's due to end soon, the best option would be to upgrade on your existing account rather than taking out a completely separate contract.

    When you upgrade, your new phone and data plan are combined into one monthly payment, so you won't be paying for your current contract and a new contract separately. Your existing number can also be carried over to the upgraded plan.

    You can check your upgrade options by logging in to your iD Mobile account, or we can help you review the available deals.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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