Skip to main content
Community Member
clareb12
Community Member
February 3, 2026

upgrade - non delivery of phone

  • February 3, 2026
  • 1 reply
  • 34 views

HI

i signed up for an upgrade but the phone was not delivered because I was at work but I was unable to reschedule the delivery or the delivery location so it’s been sent back but I I have had no communication from the courier, curry’s or ID mobile about what happens next

 

can someone contact me to arrange delivery 

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    February 9, 2026

    Hi ​@clareb12 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

     

    Michael

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement