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upgrade - non delivery of phone

  • February 3, 2026
  • 1 reply
  • 16 views
C
Community Member

HI

i signed up for an upgrade but the phone was not delivered because I was at work but I was unable to reschedule the delivery or the delivery location so it’s been sent back but I I have had no communication from the courier, curry’s or ID mobile about what happens next

 

can someone contact me to arrange delivery 

1 reply

M
iD Mobile Employee
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  • Michael Z
  • iD Mobile Employee
  • February 9, 2026

Hi ​@clareb12 ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

 

Michael

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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