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Community Member
Emmaclair85
Community Member
April 26, 2026
Question

upgrade options

  • April 26, 2026
  • 1 reply
  • 15 views

Hi 

 

I would like to know why not all phones are available for upgrade?

 

Id like the Google 10 Pro Fold but it is not in the upgrade options so I am now looking to move too another network for this reason unless it can be resolved?

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    April 27, 2026

    Hi ​@Emmaclair85 

     

    Thank you for letting us know.

    I’m sorry that you are unable to view all upgrade options on the app. You can contact our sales team on 0800 049 0250, and they will be able to advise you on the available upgrade options.

     

    -Michael Z

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