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Community Member
Ikenna
Community Member
April 19, 2026

Upgrade order. transaction 447831747

ordered my upgrade but haven't heard anything since, was just wondering if there was an update as i only ordered this phone for the chromebook. I also keep getting upgrade notifications but ive already upgraded so i am confused

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 20, 2026

    Hi ​@Ikenna,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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