Skip to main content
Active Contributor
Batmom
Active Contributor
June 17, 2026
Question

upgrade query

I currently have a sim only and the contract term has passed, I am thinking of upgrading to an iPhone 17, can I keep my current phone number if I do?

    2 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 19, 2026

    Hi ​@Batmom,

     

    Yes, absolutely!

     

    As you're looking to upgrade your existing iD Mobile SIM-only plan, you'll be able to keep your current mobile number.

     

    If your minimum term has ended and you'd like to upgrade to an iPhone 17, our Sales team will be happy to help you with the upgrade and make sure everything is set up correctly.

     

    You can contact them via our Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 19, 2026

    Hi ​@Batmom,

     

    Yes, absolutely!

     

    As you're looking to upgrade your existing iD Mobile SIM-only plan, you'll be able to keep your current mobile number.

     

    If your minimum term has ended and you'd like to upgrade to an iPhone 17, our Sales team will be happy to help you with the upgrade and make sure everything is set up correctly.

     

    You can contact them via our Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement