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Question

upgrade query

  • June 17, 2026
  • 2 replies
  • 6 views

I currently have a sim only and the contract term has passed, I am thinking of upgrading to an iPhone 17, can I keep my current phone number if I do?

2 replies

Gemma M
iD Mobile Employee
Forum|alt.badge.img+11
  • iD Mobile Employee
  • June 19, 2026

Hi ​@Batmom,

 

Yes, absolutely!

 

As you're looking to upgrade your existing iD Mobile SIM-only plan, you'll be able to keep your current mobile number.

 

If your minimum term has ended and you'd like to upgrade to an iPhone 17, our Sales team will be happy to help you with the upgrade and make sure everything is set up correctly.

 

You can contact them via our Live Chat here: https://www.idmobile.co.uk/live-chat

 

Regards,

 

Gemma M

The iD Mobile Social Media Team


Gemma M
iD Mobile Employee
Forum|alt.badge.img+11
  • iD Mobile Employee
  • June 19, 2026

Hi ​@Batmom,

 

Yes, absolutely!

 

As you're looking to upgrade your existing iD Mobile SIM-only plan, you'll be able to keep your current mobile number.

 

If your minimum term has ended and you'd like to upgrade to an iPhone 17, our Sales team will be happy to help you with the upgrade and make sure everything is set up correctly.

 

You can contact them via our Live Chat here: https://www.idmobile.co.uk/live-chat

 

Regards,

 

Gemma M

The iD Mobile Social Media Team