upgrade speak to advisor

Hi ​@Jazmusa 

Thank you for getting in touch with us, please confirm how can we help you today?

Thank you,

Zandile m

The iD Mobile Team 

When’s my next payments due 

Hi ​@Oluwatomisin, 

You can check your next payment date at any time using your iD Mobile account.

📱 How to check your next payment due date
In the iD Mobile app:

1. Open the iD Mobile app
2. Go to Billing
3. Select your current bill or plan
4. You’ll see your next payment date and amount due

Online (alternative option):

1. Log in to your My Account
2. Go to Bills & Payments
3. View your upcoming payment schedule

📌 Helpful information

• Your payment is usually taken by Direct Debit around 14 days after your bill is issued
• Your bill is generated in advance, so you’ll always see the amount before it’s collected

Owethu