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Community Member
May 5, 2026

upgrade speak to advisor

  • May 5, 2026
  • 3 replies
  • 31 views

Please 

    3 replies

    iD Mobile Employee
    May 5, 2026

    Hi ​@Jazmusa 

     

    Thank you for getting in touch with us, please confirm how can we help you today?

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    May 6, 2026

    When’s my next payments due 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    May 6, 2026

    Hi ​@Oluwatomisin

     

    You can check your next payment date at any time using your iD Mobile account.

     

    📱 How to check your next payment due date
    In the iD Mobile app:

    1. Open the iD Mobile app
    2. Go to Billing
    3. Select your current bill or plan
    4. You’ll see your next payment date and amount due

     

    Online (alternative option):

    1. Log in to your My Account
    2. Go to Bills & Payments
    3. View your upcoming payment schedule

     

    📌 Helpful information

    • Your payment is usually taken by Direct Debit around 14 days after your bill is issued
    • Your bill is generated in advance, so you’ll always see the amount before it’s collected

    Owethu