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ari987
Community Member
October 19, 2025
Solved

upgrade to student plan but keep same number

  • October 19, 2025
  • 1 reply
  • 75 views

I want to upgrade my sim only deal from the standard to a student offer but keep the same phone number as I need it for signing in on my university webpages, is there any ways to do this?

    Best answer by Zandile M

    Hi, ​@ari987 

    Thank you for your message. I understand how important it is to keep your current phone number for your university logins. To upgrade your SIM-only deal, please log in to your iD Mobile account or use the iD Mobile app.

    If you need further assistance, feel free to contact our sales team on 0800 049 0250, and they’ll be happy to help.

     

     

    Thank you,

    Zandile

    iD social media

    1 reply

    iD Mobile Employee
    Zandile MAnswer
    iD Mobile Employee
    October 19, 2025

    Hi, ​@ari987 

    Thank you for your message. I understand how important it is to keep your current phone number for your university logins. To upgrade your SIM-only deal, please log in to your iD Mobile account or use the iD Mobile app.

    If you need further assistance, feel free to contact our sales team on 0800 049 0250, and they’ll be happy to help.

     

     

    Thank you,

    Zandile

    iD social media

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