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New Contributor
stilton2004
New Contributor
February 16, 2026
Question

upgrade to sum only

  • February 16, 2026
  • 3 replies
  • 28 views

Any one know? If I upgrade  to SIM only for a while , ( Im only offered to do a 12 or 24 month ) ,  then in a few months I see a phone I like , am I stuck for 12 or 24 months ? Or.could I upgrade again ? 

 

Thanks 

    3 replies

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    February 16, 2026

    Hi ​@stilton2004 ,

     

    If you choose a SIM-only upgrade and later decide that you would like a phone, you can upgrade to a handset at a later stage.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    stilton2004Author
    New Contributor
    February 16, 2026

    Thanks Michael , do you know if this upgrade can be done whilst still in the new SIM only 12 months or 24 months  Contract ? 

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    February 18, 2026

    Hi ​@stilton2004 

     

    In some cases, this can be done one month after you have upgraded.

    You’ll be able to check this in the app, or you can contact our Sales Team via live chat or by calling 0800 049 0250.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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