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Community Member
Enkata97
Community Member
April 30, 2026
Question

upgrades

  • April 30, 2026
  • 1 reply
  • 17 views

I was looking online and there is an offer of 108GB and unlimited texts and calls for £9. However when i try to find the deal to switch to it via the app it’s not available. Please can you let me know how i can change.

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    May 1, 2026

    Hi ​@Enkata97, 

     

    Thank you for reaching out. I do apologise that you are not able to find the same deal however upgrade offers and new deals are not normally the same. New deal are there to attract new customers however we do have deals for existing customers as well. For assistance you will need to contact our sales team via Live Chat or 0800 049 0250 so that you can see what options are available for you. 

     

    Owethu

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