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Community Member
September 23, 2026
Question

Upgrades

  • September 23, 2026
  • 1 reply
  • 16 views

I've been with I'd mobile for 5yrs but it says not been with them long enough to upgrade

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@Strutty123,

     

    Thanks for getting in touch.

     

    If you’ve been with iD Mobile for 5 years, the message stating that you haven’t been with us long enough doesn’t sound right.

     

    Please contact our Sales Team via Live Chat, who can check your upgrade eligibility and the options available to you.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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