upgrades

1 reply
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my current contract has come to an end a few months back, and I’d like to upgrade to a different device how do I go about it, and do I have to pay an upfront cost as if I was a new customer or do I get perks being a customer already?

Owethu M

iD Mobile Employee

Hi @Nowland_ben28,

Thank you for getting in touch!

It’s great to hear that you’re looking to upgrade your device with iD Mobile. Since your current contract ended a few months ago, I recommend contacting our Sales team, who will be happy to assist you with your upgrade options.

They’ll be able to review the available handsets and tariffs, explain any upfront costs, and check whether there are any offers or benefits available to you as an existing customer.

You can contact our Sales team through either of the following channels: