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Community Member
Coco98
Community Member
June 22, 2026

Upgrading my phone

Hello,

Can someone ring me or discus what offers you can offer me for upgrading my phone. Or I am thinking of leaving ID

2 replies

Geluk
Silver Contributor
Geluk
Silver Contributor
June 22, 2026

It’s an ONLINE ONLY service; no one will call.😄

Just look on their webpages or on the app.

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Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 23, 2026

Hi ​@Coco98,

Thank you for reaching out to us, to upgrade the plan you would need to then check the app or website login for the available options, or you could call the sales team on 0800 049 0250.

Thanks,
Hosai
 

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