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Question

upgrading to deal ive seen online

  • May 30, 2026
  • 1 reply
  • 4 views

I have seen an ID deal online for an iPhone 17 pro max. 256gb storage, 100gb data and unlimited mins texts. £489 upfront cost and starting at £29.99 per month. 
 

I am looking to upgrade after being with yourself for 2 years so I would like this offer that I have seen online? If not I’ll move provider. 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • May 31, 2026

Hi ​@LizzieStevens190296

 

Thank you for reaching out, and we’re sorry to hear that you're disappointed with the upgrade options currently available to you.

 

Please note that we are unable to price match offers available on new customer deals or provide alternative pricing through this channel.

 

However, we would recommend contacting our Sales Team, as they will be able to review the upgrade options available on your account and discuss any current offers that you may be eligible for.

 

You can contact the Sales Team via Live Chat or by calling:

 

0800 049 0250

 

They will be happy to review your options with you in more detail.

 

Owethu