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New Contributor
July 7, 2026
Question

using uswitch

  • July 7, 2026
  • 3 replies
  • 21 views

ive seen on uswitch i can get 120gb of data for £10  ,I'm on a month by month contract and just wanted to know is it possible for me to cancel my current plan and then use you switch to get the offer?

    3 replies

    iD Mobile Employee
    July 8, 2026

    Hi ​@mikesw19

     

    Thank you for your post.

    Please be advised that deals available through uSwitch are generally intended for new customers, as they are a third-party retailer.

    While you're welcome to cancel your current plan and take out a new one through uSwitch, it will be treated as a new contract and you'll be given a new mobile number. Unfortunately, we're unable to transfer an existing iD Mobile number from one iD Mobile account to another, as internal number transfers aren't supported and could result in the number being lost.

    If you'd like to keep your current mobile number, we'd recommend upgrading your existing plan instead, if you're eligible.

     

    -Michael Z 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    mikesw19Author
    New Contributor
    July 8, 2026

    Thanks I'll move it then move it back 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    July 10, 2026

    Hi ​@mikesw19 , 

     

    No stress at all. Please feel free to reach out to Live Chat if you need any further assistance. 

     

    Owethu