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Question

using uswitch

  • July 7, 2026
  • 3 replies
  • 5 views

ive seen on uswitch i can get 120gb of data for £10  ,I'm on a month by month contract and just wanted to know is it possible for me to cancel my current plan and then use you switch to get the offer?

3 replies

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  • iD Mobile Employee
  • July 8, 2026

Hi ​@mikesw19

 

Thank you for your post.

Please be advised that deals available through uSwitch are generally intended for new customers, as they are a third-party retailer.

While you're welcome to cancel your current plan and take out a new one through uSwitch, it will be treated as a new contract and you'll be given a new mobile number. Unfortunately, we're unable to transfer an existing iD Mobile number from one iD Mobile account to another, as internal number transfers aren't supported and could result in the number being lost.

If you'd like to keep your current mobile number, we'd recommend upgrading your existing plan instead, if you're eligible.

 

-Michael Z 


  • Author
  • New Contributor
  • July 8, 2026

Thanks I'll move it then move it back 


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 10, 2026

Hi ​@mikesw19 , 

 

No stress at all. Please feel free to reach out to Live Chat if you need any further assistance. 

 

Owethu