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Question

Verifone payment stage freezes

  • May 12, 2026
  • 1 reply
  • 7 views

My contract is due to end this month and I’d like to get a sim-only contract next. All goes through on the site until it tries to take 1p to verify, but it’s a dead-end page, nothing to press or any links so I’m stuck.

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 12, 2026

Hi ​@rwilkinson92,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the order issues you are facing.
Please get in touch with the sales team either on the live chat Live Chat Support | iD Mobile Network or by calling them on 0800 049 0250.

Thanks,
Hosai