want to buy another monile with sim contract

1 reply
9 views

I want to buy I phone 18 pro max. But i order and it’s been cancelled by network why?

Gemma M

iD Mobile Employee

Hi @Aqsaparveen,

I'm sorry to hear that your order was cancelled.

In most cases, an order is cancelled because it didn't pass either the credit check or an internal security check. Unfortunately, we're unable to see the specific reason or override the decision.

If this was the case, we'd recommend waiting between 30 and 90 days before submitting another application, as making multiple applications in a short period may affect the outcome.

If you'd like to discuss the cancelled order further, please contact our Sales team via Live Chat: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.