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what happens when contract ends?

  • May 6, 2025
  • 3 replies
  • 1767 views
D
Community Member

Hello all,

My contract ends soon and I currently pay £46.11 monthly.

My question is, what happens after the contract ends on 16/06/25, I know i will continue to get billed. But I want to know how much?

Is it a case for example the phone is £30 monthly and plan £16.11, so I will only pay £16.11 monthly after contract ends?

Or do I continue to get billed my usual £46.11.

I tried live chat 4 times and no one could give me an answer.

Thank you

 

Best answer by WelshPaul

When the contract ends, the monthly rate remains the same. You will continue to pay the same monthly amount until you decide to upgrade to a new device, switch to a SIM only plan, or cancel your plan. The contract doesn't end until it's cancelled by one of the parties.

For example, if you currently pay £46.11 monthly, you will continue to pay £46.11 after the contract ends, not just the plan cost. You can change to another plan, including a cheaper one, after the minimum term finishes.

    3 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • May 6, 2025

    When the contract ends, the monthly rate remains the same. You will continue to pay the same monthly amount until you decide to upgrade to a new device, switch to a SIM only plan, or cancel your plan. The contract doesn't end until it's cancelled by one of the parties.

    For example, if you currently pay £46.11 monthly, you will continue to pay £46.11 after the contract ends, not just the plan cost. You can change to another plan, including a cheaper one, after the minimum term finishes.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    SueHughes
    New Contributor
    • SueHughes
    • New Contributor
    • April 14, 2026

    I want to know how long I have on current plan please 

    Hosai W
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Hosai W
    • iD Mobile Employee
    • April 15, 2026

    Hi ​@SueHughes ,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.


    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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