What is the upgrade process like?

3 replies
366 views

Hi All, I'm eligible for an upgrade in a couple of months. Do ID do a credit check again? Are all the direct debit and bank details kept the same after an upgrade? Will payments just carry on as usual from the same bank account after the upgrade?

This topic has been closed for replies.

Tom

iD Mobile Employee

Hi @Samuel8787

For an upgrade no, no credit check would be done, direct debit would stay the same date and details, only the amount would change (assuming the tariff amount changes).

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

Samuel8787Author

New Contributor

Thanks for the update