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Community Member
August 11, 2026
Question

When does my plan end?

  • August 11, 2026
  • 1 reply
  • 29 views

Dear whoever this may concern,

I’ve been scouring the entire iD app and I still cant see where it says where my plan ends. It’s like they are trying to hide it from me. I don’t understand why it’s so difficult to find where it is. Someone from the id team please help. 
 

thank you and kind regards,

    1 reply

    iD Mobile Employee
    August 12, 2026

    Hi ​@MorrisA26,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.