where can i find confirmation kf my new order

Forum|Forum|3 months ago
June 26, 2026
1 reply
20 views

I have just placed a new order on my account for a 2nd line for my son where can I see the order or receipt or confirmation of my order on my app or account online

Gemma M

iD Mobile Employee

Hi @Razamajid1987,

Sorry to hear you're having trouble finding your order confirmation.

Just to check, have you received any confirmation email since placing the order?

If not, please let us know and we'll be happy to point you in the right direction. If you have received the confirmation, it should include your order details and receipt.

Regards,

Gemma M

The iD Mobile Social Media Team

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