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Community Member
Elainej
Community Member
May 19, 2026
Question

Where have all the staff gone?

I haven’t upgraded for a couple of years. Where have all the humans gone? Live chats are painfully slow. I can’t believe you can’t call a mobile phone company!!! is there a customer services number I’m missing?!

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    May 20, 2026

    Hi ​@Elainej 

     

    Thank you for getting in touch with us, and I am so sorry for the inconvenience.

     

    Kindly note we are live chat basis, I am so sorry however regards with the upgrades you can contact our sales team on 08000490250 to check available deals for you.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

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