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wheres my new upgrade

  • April 23, 2026
  • 3 replies
  • 5 views
S
New Contributor

Hi

    3 replies

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 23, 2026

    Hi ​@Suzij,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Suzij
    • Author
    • New Contributor
    • April 23, 2026

    I had an upgrade that was meant to be delivered on Saturday..  but no message from dpd. So was wondering if its been dispatched at all.

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Gemma M
    • iD Mobile Employee
    • April 27, 2026

    Hi ​@Suzij,

     

    I do see that we have sent you a private message so that we can assist you directly, as soon as you have responded, we will be happy to assist further. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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