Skip to main content
Question

Why cant i use my 90Gb data to its max

  • March 11, 2026
  • 1 reply
  • 12 views
M
Community Member

I have a contract for 90Gb data, why am i only allowed to use 30Gb even though im in the UK. I just upgraded to 90Gb Data to be able to use it all

1 reply

Hosai W
iD Mobile Employee
Forum|alt.badge.img+3
  • Hosai W
  • iD Mobile Employee
  • March 12, 2026

Hi ​@M101010,

Thank you for getting in touch with us, if you have upgraded your plan, you will only get a portion of your data allowances until the next billing date.
Once the bill refreshes you will then get a 90GB of data.
Please confirm if you understand the above and please do accept our apologies for any inconvenience caused.

-Hosai 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement