Why is there no option to choose unlimited Data plan for my phone upgrade om the Iphone 18 pro

Forum|Forum|11 days ago
September 20, 2026
3 replies
25 views

Why is there no upgrade option on my contract to order an Iphone 18 pro with unlimited data, the highest option is 500GB

M

Marquerita T

iD Mobile Employee

Hi @kaden.

Thank you for your post.

Any upgrade offers available to you are calculated based on your current monthly payments, which may be why you're not seeing the option you're looking for.

Thanks,
Marquerita
The iD Mobile Team

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K

kadenAuthor

New Contributor

How can I find a contract with Unlimited data??

Gemma M

iD Mobile Employee

Hi @kaden,

You can check if an Unlimited data plan is available to you by logging into the iD Mobile app or My Account and following these steps:

Go to Plan.
Select Change my plan.
View the plans available to you.
If an Unlimited data plan is available, select it and follow the steps to complete the change.

If you have any issues changing your plan, please get in touch with our Live Chat team who’ll be happy to assist: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.