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wifi data i ordered today but didn't work

  • May 29, 2026
  • 1 reply
  • 2 views
C
Community Member

Hi, I paid for WiFi for today but didn't work . I want my money back 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 31, 2026

    Hi ​@Czerczak,

     

    We're sorry to hear this.

     

    Please could you provide a little more information about what you paid for and what wasn't working? For example, was this a roaming bundle, an data add-on, or something else?

     

    If you'd prefer direct assistance, please contact our Live Chat team and they'll be able to review the purchase and investigate this further: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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