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Fed off
Community Member
June 11, 2026
Solved

will my data roll over to an upgraded phone?

  • June 11, 2026
  • 1 reply
  • 30 views

Wwill my data roll over to an upgraded phone?

    Best answer by Gemma M

    Hi ​@Fed off,

     

    Yes, your data rollover will continue when you upgrade your phone.

     

    However, you may not see any rolled over data during the first month after upgrading, as the change in plan can affect the initial billing cycle. After that, any unused data from the previous month's allowance will begin rolling over as normal, provided you're eligible for data rollover.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    June 13, 2026

    Hi ​@Fed off,

     

    Yes, your data rollover will continue when you upgrade your phone.

     

    However, you may not see any rolled over data during the first month after upgrading, as the change in plan can affect the initial billing cycle. After that, any unused data from the previous month's allowance will begin rolling over as normal, provided you're eligible for data rollover.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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