Does the upgrade deal on Google 9 pro xl include the bundle deal ? It shows bundle symbol, present, icon, but doesn't mention the bundle.
+25Hi
Please could you send a screenshot of what you’re seeing so we can take a look?
(Blurring/blocking any personal info)
Tom
Shows as if it's with upgrade , but didn't turn up with phone, not sure if ran out as limited stock , or wasn't included, tho looks as it is with the parcel symbol on.
+21This probably won’t help you Peter, but on the 2nd screenshot did you click/select the > next to the Nintendo Switch Lite bundle available?
If not you might not have selected the right option.
If you did then I have no clue, but it should have put the bundle into the basket with the phone.
The way it's advertised as an upgrade is misleading, and as such should be promoted better, to be honest.
Is there anyone on customer services that can help clarify this, as automated services have you running in circles.
+24Hey there
The upgrades show that the bundle is possible with that specific phone, and for the bundle, it states which phone, plans etc it’s actually available with.
You can find more details here:
https://www.idmobile.co.uk/claim-your-offer
https://www.idmobile.co.uk/offers/christmas-nintendo-switch-offer
Thank you,
Tyler
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