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Question

upgrade to handset from sim only

Bexi Bee
Community Member

I currently have an 18 month sim only contract which doesn’t run out for another year . Can I upgrade to a contract with phone ? 

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 588 replies
    • March 9, 2025

    If you have purchased or upgraded to a SIM Only Deal, you can upgrade to a new Pay Monthly Phone plan after 6 months. To double check when this is, in the iD Mobile app or My Account Online
     

     

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7891 replies
    • March 10, 2025

    Hi ​@Bexi Bee 

     

    You should be able to upgrade 6 months into your SIM only plan to a 24 month device plan, we’d recommend checking the iD Mobile app as ​@MZone suggests above.

     

    Tom

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