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Community Member
Dec 30, 2019 8:50 PM UTC
Solved

Can't purchase a SIM-only plan without a UK number at checkout?

Hi, 

I am moving from germany to London. 

I’m only looking for a SIM plan which includes a UK phone number.

What do I need to do for this?

Thanks.

This topic has been closed for replies.
Mohammed H
iD Mobile Employee
Dec 31, 2019 12:13 PM UTC

Thanks for the information @Gregor 

I tried to buy it via the ID mobile website but it doesnt allow me to proceed without entering a valid UK telephone number.

Seems I cant do it online and will have to go to a physical store.
#FirstWorldProblems

 

Hello @sublime,

You’ll still need 3 years of UK address history in order to make a purchase for a contract so even if you’re able to purchase a PAYG SIM for a UK number, you’ll still be unable to purchase a contract due to the credit check.

 

You can use the PAYG SIM as a Pay&Go type which would cost 3p per minute, 2p per text and 1p per MB of data, or, you can purchase bundles each month.

These would be:

 

£5.00 - 500MB Data, 150 Minutes, Unlimited Texts

£10.00 - 4GB Data, 500 Minutes, Unlimited Texts

£15.00  - 8GB Data, 1000 Minutes, Unlimited Texts

 

PAYG SIMs do not require a credit check so can be purchased without this.

You can then purchase a contract SIM-only once you’re eligible with 3 years of UK address history.

 

Mohammed

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

5 replies

Gregor
Helpful Contributor
Helpful Contributor
Dec 30, 2019 11:25 PM UTC

Hey @sublime 

 

To be honest the only option for you is to get Pay as You Go SIM Card as Pay Monthly Deals require 3 years of a valid UK address for credit check purposes. You can buy pay as you go SIM Card in any Carphone Warehouse store or order online on iD Mobile website.

 

You can find out more about pay s you go Here. 

 

Kind Regards

Gregor

I am not iD Mobile employee but I am here to help anyone as best as I can.
sublimeAuthor
Community Member
Dec 31, 2019 10:47 AM UTC

Thanks for the information @Gregor 

I tried to buy it via the ID mobile website but it doesnt allow me to proceed without entering a valid UK telephone number.

Seems I cant do it online and will have to go to a physical store.
#FirstWorldProblems

 

Mohammed H
iD Mobile Employee
iD Mobile Employee
Dec 31, 2019 12:13 PM UTC

Thanks for the information @Gregor 

I tried to buy it via the ID mobile website but it doesnt allow me to proceed without entering a valid UK telephone number.

Seems I cant do it online and will have to go to a physical store.
#FirstWorldProblems

 

Hello @sublime,

You’ll still need 3 years of UK address history in order to make a purchase for a contract so even if you’re able to purchase a PAYG SIM for a UK number, you’ll still be unable to purchase a contract due to the credit check.

 

You can use the PAYG SIM as a Pay&Go type which would cost 3p per minute, 2p per text and 1p per MB of data, or, you can purchase bundles each month.

These would be:

 

£5.00 - 500MB Data, 150 Minutes, Unlimited Texts

£10.00 - 4GB Data, 500 Minutes, Unlimited Texts

£15.00  - 8GB Data, 1000 Minutes, Unlimited Texts

 

PAYG SIMs do not require a credit check so can be purchased without this.

You can then purchase a contract SIM-only once you’re eligible with 3 years of UK address history.

 

Mohammed

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
sublimeAuthor
Community Member
Dec 31, 2019 1:33 PM UTC

Thanks Mohammed.
Can I purchase PAYG SIM as a Pay&Go online? 

Else, where can I do it?
 

Phil H
iD Mobile Employee
iD Mobile Employee
Jan 2, 2020 12:06 PM UTC

Hi @sublime 

This would be best if you visited a Carphone Warehouse store in person to get the PAYG SIM.

Phil 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.