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Question

Activated roaming

  • May 5, 2026
  • 1 reply
  • 1 view
E
Community Member

Please help me to activate my roaming in Bulgaria because I can't receive calls and I can't make calls and don't have data 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 5, 2026

Hi ​@Energy88,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you having trouble with the roaming.
Please ensure that the roaming feature is toggled on within both the handset settings as well as the iD Mobile app.
Please ensure that you are manually connected to the networks Vivacom or GLOBUL.

Thanks,
Hosai

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