Skip to main content

add on roaming in Turkey not working

  • June 12, 2026
  • 1 reply
  • 4 views
T
Community Member

Roaming in Turkey- 10 day add on isn’t working- tried everything including manually changing network from available networks. Don’t know ehat else to do!

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • June 13, 2026

    Hi ​@Tetra,

     

    We're really sorry to hear you're having issues with your Turkey roaming add-on.

     

    If the 10-day add-on isn't working despite already being activated and you've tried manually selecting a network, we'd recommend trying a full network reset as the next step.

     

    For iPhone:

    • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

    For Android:

    • Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth

     

    After doing this, restart your phone and try manually selecting a roaming network again.

     

    If it still doesn't work after this, please let us know and we'll help you get it resolved.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement