Community Member

added roaming to wrong number- can

I’ve added roaming in Morocco to wrong number- please can it be reassigned to {removed}?

iD Mobile Employee

Hi @ClaireLouis,

Unfortunately, a roaming add-on can't be transferred or reassigned from one iD Mobile number to another once it has been purchased.

As the add-on is activated on the plan it was purchased for, it will remain attached to that number.

I'm sorry for any inconvenience this may cause.

Regards,

Gemma M
The iD Mobile Social Media Team

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