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Community Member
Keanek1
Community Member
September 30, 2026
Question

added roaming to wrong phone

  • September 30, 2026
  • 1 reply
  • 10 views

I have accidently added USA roaming on the wrong phone number. {REMOVED} it’s not needed on this device 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 2, 2026

    Hi ​@Keanek1,

     

    I’m sorry to hear the roaming add-on was accidentally purchased for the wrong number.

     

    Unfortunately, once a Roam Beyond add-on has been purchased, it activates immediately and cannot be cancelled, transferred to another number, reversed or refunded.

     

    Please also avoid sharing your mobile number or any other personal information on the Community, as this is a public platform.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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