am i able to use my current plan in Zante?

3 replies
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Can anyone tell me if I can use my plan abroad in Zante?

Owethu MAnswer

iD Mobile Employee

Hi @Janban,

Yes Zante (Zakynthos) is in Greece, so you can use your iD Mobile plan there as part of the applicable inclusive roaming allowance. iD Mobile confirms that its inclusive roaming destinations allow customers to use their plan's minutes, texts and data while abroad, subject to the applicable allowance.

Before you travel, we'd strongly recommend setting your Bill Cap to £0 to help prevent unexpected out-of-plan charges if your handset connects to a chargeable roaming network.

We'd also recommend checking that your account and handset are correctly set up for roaming. You can follow iD Mobile's step-by-step guide here:

Have a great trip!

Owethu MAnswer

iD Mobile Employee

Hi @Janban,

Yes Zante (Zakynthos) is in Greece, so you can use your iD Mobile plan there as part of the applicable inclusive roaming allowance. iD Mobile confirms that its inclusive roaming destinations allow customers to use their plan's minutes, texts and data while abroad, subject to the applicable allowance.

Before you travel, we'd strongly recommend setting your Bill Cap to £0 to help prevent unexpected out-of-plan charges if your handset connects to a chargeable roaming network.

We'd also recommend checking that your account and handset are correctly set up for roaming. You can follow iD Mobile's step-by-step guide here:

Have a great trip!

J

JanbanAuthor

New Contributor

Thank you so much so helpful thank you

Owethu M

iD Mobile Employee

Hi @Janban,

You're very welcome! I'm glad I could help.

Please feel free to reach out via Live Chat for any assistance you may need.

Owethu