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Community Member
Jilly2204
Community Member
June 5, 2026
Question

Bill query april and may

  • June 5, 2026
  • 1 reply
  • 10 views

Hi. I purchased a 10 day plan for Singapore which was billed in April. However, also billed in April was £9.98 ROW roaming and in May £20.83 was billed for the same thing. Please advise why??

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 6, 2026

Hi ​@Jilly2204,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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