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Can I use my mobile data and phone home from Poland and Kefalonia (greece) if so will i be charged?

  • January 9, 2026
  • 3 replies
  • 60 views
Del Wico
New Contributor

I'm trying to understand the roaming beyond article. It has the destinations on the list we are travelling to but I don't understand if I will be charged and if so how much? & if I am even able to use my mobile data or call the UK from Poland and Kefalonia? Can someone shed some light please? Or does it go on what plan you have? Thanks!

Best answer by MZone

Yes you can 

  • Use your remaining inclusive data, up to 30GB.
  • Call or text the UK (standard landline and mobile numbers) with remaining inclusive minutes and texts
  • Receive incoming calls and texts from any country

As Kefalonia is close to Albania which is not included you have to be careful you don’t connect to an Albanian network or you will be charged. I suggest you set a spend cap of £0 via the app to avoid any unwanted charges. 

    3 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • January 9, 2026

    Yes you can 

    • Use your remaining inclusive data, up to 30GB.
    • Call or text the UK (standard landline and mobile numbers) with remaining inclusive minutes and texts
    • Receive incoming calls and texts from any country

    As Kefalonia is close to Albania which is not included you have to be careful you don’t connect to an Albanian network or you will be charged. I suggest you set a spend cap of £0 via the app to avoid any unwanted charges. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Del Wico
      New Contributor
      • Del Wico
      • Author
      • New Contributor
      • January 10, 2026

      Thank you so much for your help and explanation. I really appreciate that!

        Gemma M
        iD Mobile Employee
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        • Gemma M
        • iD Mobile Employee
        • January 10, 2026

        Hi ​@Del Wico,

         

        As ​@MZone has mentioned, you are able to use the roaming data, however if you are making use of a ship, ferry or cruise you may be charged for international roaming. We do recommend ensuring that your bill cap is set to £0.00 to ensure that you do not get any unwanted charges. You can do so by following the below steps:

         

        To change your iD Mobile bill cap, log in to the iD Mobile app or My Account online, go to the 'Bills' section, find 'Manage bill cap', and use the slider or input field to set your new amount, then save changes; you can adjust it anytime for out-of-bundle spending. If you can't access your account, contact iD Mobile directly

         

        Regards,

         

        Gemma M

        The iD Mobile Social Media Team

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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