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can’t recieve notifications

  • December 4, 2025
  • 1 reply
  • 10 views
B
Community Member

I got the iPhone 17 last month but it’s faulty I can’t get notifications I’ve done everything who do I contact please 

    1 reply

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • December 5, 2025

    Hi ​@brendasalvin

     

     I’m sorry to hear you’re having issues with notifications on your new iPhone 17. That must be frustrating after getting a brand-new device!
    Since the phone is faulty, the best next step is to contact Currys, as they supplied the device. They’ll be able to arrange a repair, replacement, or return under your warranty. You can reach them via:

    -Currys Customer Support: Currys Contact Page
    -Or call their support line (details on their website).
     

    Before you do that, you might want to try these quick checks:

    -Make sure Do Not Disturb or Focus Mode isn’t enabled.
    -Go to Settings > Notifications and confirm notifications are turned on for your apps.
    -Restart your device and check for any iOS updates under Settings > General > Software Update.

     
    Lamiya

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