Hi @Emmamc84,
Yes, you can use your phone while on a European cruise. However, please be aware that using your phone while the ship is at sea is chargeable, as cruise ships and ferries typically use their own satellite-based network, which isn't covered by standard EU roaming.
To avoid unexpected charges, we recommend putting your phone into Flight/Airplane Mode while you're at sea and only turning it off once you've reached shore or setting your bill cap to £0.00.
The charges while at sea are:
- Calls to the UK: £6.00 per minute
- Calls to ships, ferries & cruise liners: £6.00 per minute
- Receiving calls: £1.50 per minute
- Texts to the UK: £1.20 per message
- Texts to ships, ferries & cruise liners: £1.20 per message
- Picture messages (MMS): £0.60 per message
- Data usage: £9.60 per MB
Once you're back on land in an inclusive EU destination, your normal roaming allowance will apply again.
Regards,
Gemma M
The iD Mobile Social Media Team
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