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Community Member
September 27, 2026
Question

cant bet on internet using data abroad

  • September 27, 2026
  • 1 reply
  • 15 views

im in Portugal from uk but i cant het on internet using my data. gone through all settings etc still not working. any ideas?

    1 reply

    iD Mobile Employee
    September 28, 2026

    Hi ​@Gazza1970.

     

    Thank you for sharing. I am sorry to hear you're having trouble with your data in Portugal. Please try these steps:

     

    Make sure Data Roaming is switched on in your phone's settings.
    Turn off Automatic network selection (Settings > Mobile/Network > Network Selection on most phones).
    Wait for the list to load, then manually select NOS or MEO.
    Restart your phone, then check whether your data is working.

     

    Thanks, 

    Marquerita 

    The iD Mobile Team 

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