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Community Member
aniramtan
Community Member
September 15, 2026

Charge roaming in Montenegro £45

  • September 15, 2026
  • 1 reply
  • 16 views

 

Hello,

I purchased the £20 Montenegro 10GB Roam Beyond add-on, but I have now been charged an additional £45 in roaming data charges.

Could you please investigate and confirm exactly when these £45 charges were incurred, including the date and time and what data usage caused the charges?

I was not aware that I was incurring these additional charges, and I would therefore also like to request a refund of the £45 roaming charges. I would really appreciate it if you could review this and consider refunding the charges, particularly as I had already purchased the 10GB Roam Beyond add-on.

Thank you for your help. I look forward to hearing from you.

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 17, 2026

    Hi ​@aniramtan,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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