Skip to main content
New Contributor
October 12, 2026
Question

Charged for Albanian data in Corfu

was in Corfu last week got charged for data from Albania because I got too close, never left Corfu.  Was driving at the time so didn’t get the new country message and when I tried to fix it it kept rejoining Albanian telecom.  Used up £5 spend limit for no return very disappointed.  Can I get the charges reinstated?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2026

    Hi ​@McTavish58,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.