Solved

charged for roaming, roaming turned off (iPhone 17)

Forum|Forum|1 month ago
December 24, 2025
1 reply
54 views

darkness_myfriend
New Contributor

Hi there,

I am using an iPhone 17 pro max with an eSIM and I regularly travel outside the UK. I always have my roaming turned off as my destinations are not in the 50 included nations, however, I still get charged for roaming. I also have a physical SIM card installed for another provider, who’s roaming is also turned off, and I do not get charged for travelling between countries.
I get the SMS notification that I have landed in xxx country and if I want to use my data etc etc blah blah, which is fine but I ignore it as I do not intend to use iD. Quite soon after, I get an SMS informing me that I am using chargeable data.

I don’t understand how this can happen. (I have just toggled the WiFi assist option to off). In terms of monetary value it’s not huge - like tens of pence, but it’s kind of annoying!

Can you please let me know how else I can avoid these charges?

Many thanks,

Samuel Man

Best answer by MZone

Hi @darkness_myfriend I have had the same issue when I was on Three directly where roaming off on phone but tiny amounts of data still used and billed. On iD I have added a £0 spend cap on my account to prevent any unexpected charges.

+22

MZone
Platinum  Contributor
Answer
Forum|Forum|1 month ago
December 24, 2025

Hi @darkness_myfriend I have had the same issue when I was on Three directly where roaming off on phone but tiny amounts of data still used and billed. On iD I have added a £0 spend cap on my account to prevent any unexpected charges.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.