I bought an international roaming add-on for Switzerland using the WiFi at the airport. I got a text confirming the purchase. A few minutes AFTER this I got a text saying that I had used some chargeable roaming services. Shortly later came another to say that I had used 80% of my Bill cap. I didn’t make calls or sends texts so I can’t understand why these charges appear.

Those notifications aren’t instant. They were likely for data usage before the add-on purchase. Data usage is date and time stamped so iD Mobile can confirm this.

Hello @lbarnbyThank you for getting in touch.Does the charge show it is for data, calls or texts please?Natalie

Charges AFTER buying roaminng add-on

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