My network selection was set to manual the instant I arrived in Corfu and Cosmote selected. On walking around a headland later in the week, I got a “Welcome to Albania” message followed almost immediately by a “Welcome to Greece message”. 20p was then added to my bill. I checked that my network selection wasn’t on automatic (it wasn’t) and changed my bill cap to zero. The same happened a number of times during my stay, but no further charges were added to my bill.Why did I receive these messages at all and why was 20p added to my bill the first time?

Hi there @largeronald, sorry to hear that. To avoid extra roaming costs, we’d always advise to set your bill cap to £0.00, to ensure you’re not charged anything outside your normal plan, as you did once you received these messages.It’s likely it is connected to the Albanian network first, and then connected to the Greek network straight after.Thanks,Tyler

Corfu - charged for switching to Albanian provider when network selection set to manual

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