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Community Member
September 15, 2026
Question

customer service

  • September 15, 2026
  • 2 replies
  • 19 views

Roaming does not work in my iPhone.

does id mobile have customer service? 

2 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Loujoy,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
September 18, 2026

My phone is not working in Spain, I have tried manually selecting networks and is still not working