Skip to main content
Community Member
June 24, 2026

data abroad

  • June 24, 2026
  • 1 reply
  • 16 views

Hi I have been in Greece for 1 week now and still don’t have any data roaming. Please can you sort this. I never had a welcome to Greece text. My other half did and she is also with you. 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 25, 2026

     Hi ​@Nina_06,

     

    Sorry to hear you're having trouble with your roaming in Greece.

     

    As you haven't received the welcome text and have been without data for a week, we'd recommend manually connecting to one of our roaming partners rather than leaving the network selection on Automatic.

     

    To do this:

    iPhone

    • Settings
    • Mobile Service / Mobile Data
    • Network Selection
    • Turn Automatic off
    • Wait for the available networks to appear
    • Select one of the networks below

     

    Android

    • Settings
    • Connections / Mobile Networks
    • Network Operators
    • Turn Select Automatically off
    • Choose one of the networks below

     

    Our roaming partners in Greece are:

    • Cosmote
    • Vodafone
    • Nova
    • Wind Hellas

     

    Once connected, restart the phone and test your data connection again.

     

    If you're still unable to connect after trying all three networks, please let us know and we'll be happy to help further.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.