Community Member

data abroad

Forum|Forum|3 months ago
June 28, 2026
3 replies
47 views

Using mobile data in malta, don’t know if I’m being charged and don’t know how much mobile data is left

Gemma M

iD Mobile Employee

Hi @Kamy118,

Good news! Malta is one of our Roam Free destinations, so you can use your plan there at no extra cost.

Your data usage while roaming comes from your normal plan allowance, so you won't be charged for using data in Malta unless you've used all of your allowance or incurred any out-of-plan charges.

To check how much data you have left and whether there have been any additional charges, simply log in to the iD Mobile app or your online account.

We'd also recommend setting your bill cap to £0.00 to help prevent any unexpected charges:

Open the iD Mobile app or log in to your online account.
Go to Bills.
Select Manage Bill Cap.
Set your bill cap to £0.00 and save the changes.

Enjoy the rest of your time in Malta!

Regards,

Gemma M

The iD Mobile Social Media Team

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D

Derekbarrier

New Contributor

I am in France currently with 30gb roaming allowance. But cannot see how much of that roaming I have used so far

M

Marquerita T

iD Mobile Employee

Hi @Derekbarrier.

Thank you for your post.

Can you please visit our Live Chat platform so that your account could be reviewed to determine your remaining roaming balance; https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.