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Question

data charges

  • June 5, 2026
  • 1 reply
  • 14 views
T
Community Member

My phone has been on airplane mode since departing London Stansted and ice just received a message telling me ice spent 80% of my allowance, when I've only connected via WhatsApp???

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 6, 2026

Hi ​@TSalter86,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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